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Our Privacy Policy
At
VacationXplore.com, we are committed to protecting the privacy and
security of any personally identifiable information (PII) that you
provide to us. PII includes information that can be linked to a specific
individual, such as name, address, phone number, or e-mail address.
This privacy policy explains how we handle and protect your PII in
accordance with commonly accepted privacy principles.
VacationXplore.com reserves the right to modify or amend this policy at
any time. Any material changes to this privacy policy will be posted
prior to their implementation. Questions regarding to this policy can be
emailed to info@vacationxplore.com.
Paying by credit card.
Your credit card details are protected while being transmitted over
the Internet by the use of 128 bit encryption methods. Generally, almost
all hotels do accept Visa and Master Card. However, acceptance of
American Express, Diners Card, and others cards may vary by country.
What information we collect.
In order to keep our services as simple as possible, we do not
re-create, re-use or store profiles of our customers. We only record PII
and other information that we reasonably require to do business with you
and our hotel partners.
How we use your information.
VacationXplore.com only uses your PII only for the purpose of
responding to and fulfilling your requests for our products and
services.
Who we share your information with.
No information about customer bookings will be disclosed to
anyone except to our accommodation suppliers.
How you control and access your information.
We believe that site visitors and customers should have control over
the collection and use of their PII.
How we protect your information.
VacationXplore.com only uses leading security technology and
procedures that are regularly reviewed and updated to ensure that your
PII information is secured.
What information we collect.
In an effort to keep our service as simple and easy as possible, we
do not re-create, re-use or store profiles of our customers. We only
record PII and other information that we reasonably require to do
business with you and our hotel partners. In summary, we only
specifically ask what information that is required in order to provide
you with the product or service you requested for.
VacationXplore.com collects PII
when you:
Make a booking
Your full name, email address
and phone number are taken each time you make a booking with us. We will
also collect credit card information, including card number, card type,
card holder name, and expiry date to guarantee or pay for your hotel
accommodation.
Subscribe to our newsletter (Upcoming)
We collect email addresses from people who wish to subscribe to
VacationXplore newsletter by either entering their email address in the
"Newsletter" section of the site or by opting to be sent the newsletter
at the time of making a booking.
Surveys, promotions and competition information (Upcoming)
Occasionally, VacationXplore.com may offer site visitors or
newsletter recipients an opportunity to participate in a survey,
promotion or competition. PII collected by VacationXplore.com when you
participate in a survey, promotion or competition may include your full
name, email address, telephone number and street address.
Contact VacationXplore.com
VacationXplore.com collects PII such as your full name, email
address and / or telephone number whenever you submit queries or
suggestion, or request assistance with a booking.
How we use your information
VacationXplore.com
only uses your PII for purpose of responding to and fulfilling your
requests for our products and services with our hotel suppliers.
Information collected on VacationXplore.com may be used to.
Purchase VacationXplore.com products or services
Information collected when you purchase from VacationXplore.com is
only used to charge your credit card and deliver your booking
confirmation electronically. We may also contact you about your stay for
customer service purposes or to make any changes or cancellations to
your booking.
Send newsletter email
We will only send newsletters to people that have opted in to
receive them. Our newsletters provide information about the latest deals
available on the web site and at times do offer incentives for
completing surveys or participating in competitions or promotions.
Respond to your questions or suggestions
We will use your email address and/or telephone to contact you when
you submit a question or suggestion.
Who we share your information with
VacationXplore.com does not disclose any information about customer
bookings to anyone at all except in the following circumstances:
Accommodation
suppliers
VacationXplore.com only provides the guest name for each booking
made to the relevant accommodation supplier with your credit card
details to guarantee your room booking with them.
Legal obligations
VacationXplore.com may be required by law to disclose information
provided by you to VacationXplore.com for the purposes of obtaining
products or services from VacationXplore.com.
VacationXplore.com may also disclose information against someone who
poses a threat to if VacationXplore.com's interests (such as customer
fraud) or whose activities could cause harm to others.
How you control and access your information
VacationXplore.com believes that site visitors and customers should
have control over the collection and use of their PII. You have control
and access to your information as follows:
Newsletter registration and deregistration
If at anytime you would like to either change your email address
with us or unsubscribe from our newsletter you can:
1.
Go to the "Newsletter" section of our site
from the home
page and follow the instructions to change your email address or
unsubscribe; or
2.
Send us an email to
newsletter@vacationxplore.com advising that you would like to
unsubscribe our
change your email address. Be sure to
include details of your old and new email addresses for changes.
Booking
information
If at anytime you would like
to alter the PII you provided to VacationXplore.com in your booking,
please write to info@vacationxplore.com.
General
If at anytime you wish to
enquire about any of your PII that is stored by VacationXplorer.com,
please write to info@vacationxplore.com.
How we protect your information.
To ensure the confidentiality of your PII VacationXplore.com uses
leading security technology and procedures that are regularly reviewed
and updated.
Our systems are configured with industry standard data encryption and
firewall technology. When you send PII to VacationXplore.com over the
Internet, your data is protected by Secure Socket Layer (SSL) technology
to ensure safe
transmission.
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